Terms & Conditions

Welcome to Cartwills (referred to as "we", "our", or "us"). By using our website, located at https://cartwills.co.za, and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree to these terms, you should not use our website or services.

1. Acceptance of Terms

By accessing and using https://cartwills.co.za (the "Site"), you agree to be bound by these terms and conditions (the "Terms"). These Terms apply to all visitors, users, and others who access or use the Site. If you do not agree to these Terms, you may not use the Site.

2. Eligibility

To use our Site, you must be at least 18 years old or have the consent of a parent or guardian. By using the Site, you represent and warrant that you meet these requirements.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Site. You may not:

  • Use the Site in any way that breaches any applicable local, national, or international law or regulation.
  • Use the Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • Reproduce, duplicate, copy, or re-sell any part of our Site in contravention of the provisions of these Terms.

4. Account Registration

To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and any activities or actions under your account. You agree not to disclose your password to any third party.

5. User-Generated Content

CARTWiLLS allows users to post, upload, or otherwise make available content such as product reviews, comments, and other content ("User Content"). By posting User Content on the Site, you grant CARTWiLLS a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

6. Vendor Terms

CARTWiLLS operates as a multi-vendor platform. Vendors are independent contractors and are responsible for their listings, products, and services. CARTWiLLS does not own the products sold by vendors on the Site. Vendors are required to adhere to our Vendor Agreement and other policies provided by CARTWiLLS.

7. Product Listings and Orders

  • Accuracy of Listings: CARTWiLLS strives to ensure that the product descriptions, pricing, and availability information provided on the Site are accurate. However, we do not warrant that these details are error-free. Vendors are responsible for ensuring the accuracy of their product listings.
  • Order Acceptance: CARTWiLLS reserves the right to accept or reject any order placed on the Site for any reason. In the event that an order is canceled or modified, we will notify you via email or other contact information provided.
  • Pricing: Prices displayed on the Site are in South African Rand (ZAR) and include VAT unless otherwise stated. Shipping costs and other applicable fees will be added to your order total as applicable.

8. Payments

Payments for products and services on CARTWiLLS are processed through third-party payment gateways. By making a purchase on the Site, you agree to comply with the terms and conditions of the relevant payment service provider. CARTWiLLS is not responsible for any issues arising from payments processed by these third-party providers.

9. Shipping and Delivery

Shipping and delivery of products are managed by CARTWiLLS. CARTWiLLS handles the shipping process by booking a courier to pick up all orders from the vendors and deliver them directly to the customers. Delivery times and costs may vary depending on the product and the courier service used.

10. Returns and Refunds

CARTWiLLS allows returns and refunds in accordance with the Consumer Protection Act, No. 68 of 2008, and the policies of individual vendors. If you wish to return a product, please contact us and we will mediate the returns between the customers and the vendors. CARTWiLLS may assist in mediating disputes but is not liable for vendor compliance.

11. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of CARTWiLLS or its content suppliers and protected by South African and international copyright laws. Unauthorized use of any content on the Site may violate copyright, trademark, and other laws.

12. Limitation of Liability

To the fullest extent permitted by law, CARTWiLLS shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Site.
  • Unauthorized access to or alteration of your transmissions or data.
  • Statements or conduct of any third party on the Site.

13. Indemnification

You agree to indemnify, defend, and hold harmless CARTWiLLS, its affiliates, officers, directors, employees, agents, and sellers / vendors from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Site, your violation of these Terms, or your violation of any third-party rights.

14. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which can be found HERE. By using the Site, you consent to the collection and use of your information as outlined in the Privacy Policy.

15. Modifications to Terms

CARTWiLLS reserves the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa and international laws. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

17. Contact Information

If you have any questions about these Terms, please contact us at: